need some help...

For some dumb reason, I’ve set the beginning of Mercy in San Francisco–a place I’ve been to once, and absolutely love. Trouble is, I know nothing about the inner workings of the place. You know, the ordinary every day stuff that any one who lives there would probably know. Or at least, they’d know how to find out. And the Internet is proving a bit useless in some areas. So, I thought I’d put my questions here, and see if anyone can help me (please!) :)

Okay, here goes:

1. There’s been a fire in the Marina District, in Filmore street. My hero was seen leaving the scene and is ‘helping’ police with their investigations. My question is, would he be taken back to the Northern District Police Department or somewhere else?

2. If he is taken back to the Northern District, what does the place look like? The only pic I can find shows a big white building that is basically featureless. Also, is there a ‘help desk’ or something in the foyer (where my heroine could go ask about my hero?)

3. How long are police allowed to question a suspect before they either have to charge them or release them? (there’s no real evidence against my hero–he wasn’t actually at the fire. It’s a set-up)

4. Is it safe saying the West Portal Station is a train station? I’ve seen pics, and it seems to have trams running through it (at least, they look like trams to me), but I’ve seen references to trains and buses, so I’m confused.

that’s it for the moment….I think.

Any and all help would be greatly appreciated!

Mercy Burns Progress Meter